Directory of Staff & Services
North Bay Schools Insurance Authority
380A Chadbourne Road
Fairfield, CA 94534
Email: First name + Last initial @ nbsia.org
Example: FirstL@nbsia.org
GENERAL ADMINISTRATION
Phone: 707-428-1830/ Fax: 707-428-1848
| Executive Director | Jan DeGracia | Ext. 105 |
| Data Analyst | Maria Cantera | Ext. 116 |
| Administrative Assistant | Heather Eichen | Ext. 104 |
| Office Assistant | Michelle Lucas | Ext. 101 |
| Accounting Manager | Ken Hearnsberger | Ext. 113 |
| Accounting Technician | Lyn Fortaleza | Ext. 115 |
| Property/Liability Claims Manager | Collen Abney | Ext. 103 |
MEMBER SERVICES DEPARTMENT
Phone: 707-428-1830/ Fax: 707-428-1848
| Member Services Manager | Suzanne Dillman | Ext. 106 |
| Loss Control Specialist | Jeremy Hatch | Ext. 129 |
| Member Services Coordinator | Amanda Quiralte | Ext. 127 |
WORKERS’ COMPENSATION DEPARTMENT
Phone: 707-428-0824/ Fax: 707-428-1848
| Workers’ Comp. Claims Manager | Kami Linan | Ext. 110 |
| Workers’ Comp. Claims Supervisor | Felecia Lawson | Ext. 124 |
| Claims Examiner | Doris Manuzon | Ext. 111 |
| Claims Examiner | Lily Chin | Ext. 109 |
| Claims Examiner | Anna Socarras | Ext. 122 |
| Claims Assistant | Jennifer Hearne | Ext. 119 |
| Claims Assistant | Veronica Hudley | Ext. 107 |
| Claims Assistant | Mimi Tsang | Ext. 108 |
| Return to Work Coordinator | Christine Trockey | Ext. 121 |
