NBSIA provides a confidential Employee Assistance Program (EAP) through Optum to support employees and their household members with personal, family, and workplace challenges.
How to Access Optum EAP Services
- Call: 1-866-248-4096
- Visit: supportfinder.optum.com
Employees may be asked to provide:
- Their Employer Name
- or access code: WISE
What's Included
Confidential Counseling Support (24/7)
- In-person, phone, or video counseling sessions
- Support for:
- Stress, anxiety and sadness
- Family and relationship concerns
- Workplace issues
- Grief and loss
- Substance use concerns
- Response to traumatic events
Work & Life Services
- Childcare and eldercare resources
- Financial consultations
- Legal consultations
- Identity theft support
- Help with everyday needs (housing, services, etc.)
Health & Wellness Resources
- Online articles, videos, and tools
- Well-being assessments
- Self-guided programs
Additional Services
- Critical Incident Response (CIR) services
- On-site or virtual trainings
- Monthly wellness resources and communications
Confidentiality
All EAP services are confidential. Information is not shared with your employer.
Participating Members:
- Dixon Unified School District
- Fairfield-Suisun Unified School District
- Howell Mountain Elementary School District
- Napa County Office of Education
- Napa Valley Unified School District
- Solano Community College
- Solano County Office of Education
- Travis Unified School District
- Vacaville Unified School District
- Vallejo City Unified School District
RESOURCES:
Optum Program Flyers:
- Optum Services Flyer (English)
- Optum Services Flyer (Spanish)
- Talkspace (English)
- Talkspace (Spanish)
- Uptime (English)
- Calm Health App (English)
- Calm Health FAQ (English)
- Calm Health Transition (English)
- ID Theft Assist (English)
- Financial Wellbeing (English)
- Financial Wellbeing (Spanish)
- Legal Resources (English)
- Legal Resources (Spanish)